About Us

The People Behind DivergeIT

DivergeIT is built on the belief that exceptional technology support begins with exceptional people. Our team combines deep technical expertise, operational discipline, and a shared commitment to client success.

Leadership

We bring together engineers, consultants, security specialists, and service professionals who work collaboratively to deliver reliable, accountable IT services that organizations can trust.

Jarrod Koch

CEO

Jarrod Koch, CEO

A compassionate leader; Jarrod fosters agility & attention to detail. His initiatives have won multiple first-place awards from prestigious institutions. Nothing falls through the cracks.


Jim Lambert

Founding Partner

Jim Lambert, Founding Partner

Professor, advisor & philanthropist, Jim is an IT leader with global impact. He has an endless list of certifications and accomplishments and is on the board of various non-profits.


Roshi Brigham

VP Business Development

Roshi Brigham, VP Business Development

With over 20 years of tech sales & marketing experience, Roshi has mastered the art of establishing the RIGHT relationships to unlock mind-blowing growth. Her passion for solving business problems through strategic partnerships has helped organizations achieve their goals.


William Collins

Chief Marketing Officer

William Collins, Chief Marketing Officer

With over 30 years of technology marketing experience, William drives brand, messaging, client acquisition, and product marketing for DivergeIT, helping to attract, engage, inform, and serve our clients with best-in-class IT solutions that power their operations.


Connor Bescos

VP of Operations

Connor Bescos,VP of Operations

Obsessed with innovation and excellence, Connor is a seasoned IT expert, who has consulted on and personally handled hundreds of IT infrastructures. He has assisted big names like KIA Forum, the LA Clippers, and more with cloud migration.


Our AI Team

DivergeIT is built on the belief that exceptional technology support begins with exceptional people.

Grace

Voice Support

KAI

Knowledge Assist

Aiden

Ticket Triage

Our Story

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DivergeIT was founded in 1999 with a vision to provide organizations with a more dependable and strategic approach to IT support. At a time when many businesses relied on reactive, break-fix service models, DivergeIT introduced a proactive approach focused on prevention, performance, and long-term partnership.

Over the past two decades, the company has expanded its services, capabilities, and geographic reach while maintaining its core philosophy: take ownership of client technology environments and deliver measurable results.

Today, DivergeIT supports organizations across the United States, providing managed services, cybersecurity protection, consulting expertise, and intelligent automation that supports modern business operations.

Leadership Focused on
Accountability and Growth

DivergeIT leadership is centered around building long-term client partnerships and maintaining service excellence. Our leadership team works closely with clients and internal teams to ensure technology strategies align with business objectives and service commitments are consistently delivered.

Leadership at DivergeIT emphasizes:

Strategic planning and continuous improvement

Investment in advanced technologies and automation

Development of strong service delivery processes

Building a culture of accountability and ownership

A Collaborative,
Multidisciplinary Team

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Delivering dependable IT services requires expertise across multiple technology disciplines. DivergeIT team members specialize in:

⦿ Cloud and Infrastructure Engineering

⦿ Cybersecurity and Compliance Management

⦿ Network Architecture and Performance Optimization

⦿ Strategic IT Consulting

⦿ AI-Driven Automation and Monitoring

⦿ Risk Management and Regulatory Compliance

⦿ Service Desk and End-User Support

AI-Driven Automation and Monitoring

Risk Management and Regulatory Compliance

Service Desk and End-User Support

This integrated approach allows DivergeIT to deliver unified solutions that address both immediate technical needs and long-term business goals.

A Culture Focused on Client Success

DivergeIT fosters a service culture built on urgency, accountability, and professionalism. Every team member is committed to delivering a consistent client experience defined by clear communication, reliable support, and measurable performance standards.

Our teams operate with the understanding that our clients depend on technology to serve their customers, protect sensitive data, and maintain operational continuity.

Continuous Learning and Innovation

Technology evolves rapidly, and DivergeIT remains committed to staying ahead of emerging trends, cybersecurity threats, and regulatory requirements. Our team maintains industry certifications, participates in ongoing professional development, and actively evaluates new technologies that improve service delivery.

This commitment ensures clients benefit from modern best practices and forward-thinking solutions.

Growing With Our Clients

DivergeIT continues to expand alongside the organizations we serve. As our clients grow and adapt to new challenges, our team evolves to provide the expertise, guidance, and support necessary to help them succeed.

Join the DivergeIT Team

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We are always looking for professionals who value accountability, collaboration, and delivering meaningful results for clients. DivergeIT offers opportunities to work alongside experienced technology leaders while helping organizations solve complex challenges.